Google / ChromeOS / GSuite

Step 1) Login to the Chromebook, and open up the Chrome browser. Once open press "CTRL + H" on the keyboard.

Step 2) Click on "Clear browsing data" on the page that follows. (Image below, click to enlarge)

Step 3) Change "Time range" to "All time" then click on "Clear Data". (Image below, click to enlarge)

If the issue continues please contact us at itrequests@veronaschools.org so we can schedule a time for in-person troubleshooting or device replacement/loaner.

Here are Google's official instructions on the process in case you need them.

https://support.google.com/chromebook/answer/2392709?co=GENIE.Platform%3DDesktop&hl=en&oco=0