Google / ChromeOS / GSuite
Getting started with our helpdesk software
Clearing Browsing Data within Google Chrome
Step 1 ) Login to the Chromebook, and open up the Chrome browser. Once open press "CTRL + H" on the keyboard.
Step 2 ) Click on "Clear browsing data" on the page that follows. (Image below, click to enlarge)
Step 3 ) Change "Time range" to "All time" then click on "Clear Data". (Image below, click to enlarge)
If the issue continues please contact us at firstname.lastname@example.org so we can schedule a time for in-person troubleshooting or device replacement/loaner.
Here are Google's official instructions on the process in case you need them.
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